Privacy Policy

Our websites are: https://wondafox.com https://studio.wondafox.com. This Privacy Statement explains how Wondafox collect, use, share and process your information.

Collection of personal data

In order to provide you with the personalized recommended products, efficient customer service, and timely news notification, we record some information you’ve given previously from your visit to our site and your registration and browsing of our site. 

Including your name, e-mail address, gender, your account settings, IP, device information, your billing and shipping address information, phone number, credit card information, language preference, merchandise category preferences.  

At wondafox.com, we respect and take the protection of your personal information very seriously. We ensure that your privacy is protected when using our services. Once we receive your data transmission, we have technical and organizational measures in place to help protect your data from loss, manipulation, unauthorized access, etc.

We continually adapt our security measures in line with technological progress and developments. We protect your data using encryption using Secure Sockets Layer (SSL). SSL is a function that encrypts all information sent between buyer and seller, including card information, so that card details cannot be read by external parties. 

How we use your personal data

We collect Personal Information that you provide to us voluntarily and process it for the following purposes:

Providing, improving, and developing our products and services: 

We use personal data to help us provide, improve, and develop our products, services, and advertising. This includes using personal data for purposes such as data analysis, research, and audits. Such processing is based on our legitimate interest in offering you products and services and for business continuity. If you enter a contest or other promotion, we may use the personal data you provide to administer those programs. Some of these activities have additional rules, which may contain further data about how we use personal data, so we encourage you to read those rules carefully before participating.

Communicating with you:

 Subject to your prior express consent, we may use personal data to send you marketing communications in relation to Wondafox own products and services, communicate with you about your account or transactions, and inform you about our policies and terms. If you no longer wish to receive email communications for marketing purposes, please Contact Us to opt out. We also may use your data to process and respond to your requests when you contact us

Offering and measuring targeted advertisements and services: 

Subject to your prior express consent, we may use personal data to personalize your experience with our products and services and on third-party websites and applications and to determine the effectiveness of our promotional campaigns. 

NOTE: For any of the uses of your data described above that require your prior express consent, note that you may withdraw your consent by contacting wondafox.com 

Promoting safety and security: 

We use personal data to help verify accounts and user activity, as well as to promote safety and security, such as by monitoring fraud and investigating suspicious or potentially illegal activity or violations of our terms or policies. Such processing is based on our legitimate interest in helping ensure the safety of our products and services.

The Content & Frequency of our communication with you

For automatically triggered email, SMS, and App push notifications, we may send you a confirmation email or an SMS verification after you register with Wondafox as well as service-related notifications as necessary.

For example

  • Your order confirmation email;
  • Your address change confirmation email;
  • Your payment confirmation email;
  • Your order delivery notice;
  • Your package logistics method changing notification;

The above list is closely related to your order. We strongly recommend that you do not unsubscribe. If you insist on deleting your account information, the above emails will not be received again. The frequency of these notifications is closely related to your interaction on our website. We cannot promise a certain amount of delivery.

Once you’ve received your product, we will send you another email after a few days to review the product your purchased. Whiles this is not compulsory to do, your review will be very helpful for other users to know what products will be right for them and will also help us to know which areas to work on and what products you love.

For manual group email or SMS, and App push notifications, we will send a group email newsletter, SMS newsletter, and App push notifications after we received your subscription request.

The content of such notification contains;

  • Special offers for subscribers only;
  • New products updated;
  • Website promotion and coupon;
  • Products personalized recommendation;
  • Shopping and wearing,
  • Maintenance tips;
  • Updates of service policy.

You may receive about 2-5 notifications from us weekly. You can unsubscribe at any time.

For any of the uses of your data described above that require your prior express consent, note that you may withdraw your consent by contacting wondafox.com

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

We share personal data with companies that provide services on our behalf. Such as website hosting, email services, marketing, sponsoring of sweepstakes, contests, and other promotions, auditing, fulfilling customer orders, data analytics, providing customer service, and conducting customer research and satisfaction surveys. These companies are obligated to protect your data and may be located wherever we operate

Legal Compliance and Security

It may be necessary by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence for us to disclose personal data. We may also disclose personal data if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.

We may also disclose personal data if we determine in good faith that disclosure is reasonably necessary to protect our rights and pursue available remedies, enforce our terms and conditions, investigate fraud, or protect our operations or users.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website, we also store the personal information they provide in their user profiles. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Closing your account

Wondafox is committed to providing you with continuous, high quality products and services. But if you want to delete all your data information on our website, we respect your choice and shall fully cooperate. Please contact Wondafox customer service and we will reply to you within 48 – 72 hours. All your information will be completely deleted from the server of Wondafox.

No more emails or messages

If you no longer wish to receive the Company’s promotional communications, you may opt-out by unsubscribing from these communications at any time by clicking the “unsubscribe” hyperlink contained at the bottom of each email. You can unsubscribe from SMS by contacting our customer service.

Children’s privacy

Our products and services are intended for adults. Accordingly, we do not knowingly collect, use, or disclose data from children under 16. If we learn that we have collected the personal data of a child under 16, or the equivalent minimum age depending on the jurisdiction, we will take steps to delete the data as soon as possible. Please immediately Contact Us if you become aware that a child under 16 has provided us with personal data.

Updates to Our Privacy & Security Policy

Wondafox.com reserves the right to change the privacy and security claims of the site.

Any changes we have made to this Privacy & Security Policy can be found by visiting us online. When we do make changes, we will update the”Last Updated” date below. Where changes are viewed as more material, we may attempt to contact you, or we will post a notice on this website that we have made changes to this policy.

Last Updated: 1st July, 2021